Privacy Policy
This Privacy Policy explains how P8RE (the "Site", "we", "our", or "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on p8re.com (the "Site") or otherwise communicate with us about the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you", "your", and "yours" refer to you as the user of the Services, whether you are a customer, a website visitor, or another person whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other actions required by applicable law.
How we collect and use your personal Information
To provide the services, we collect personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce the applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal information we collect
The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information we collect directly from you
The information you submit directly to us via our Services may include:
- Contact information, including your name, address, phone number, and email.
- Order information, including your name, billing address, shipping address, payment confirmation, email, and phone number.
- Account information, including your username, password, security questions, and other information used for account security.
- Customer service information, including the information you choose to include in your communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide certain information directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information we collect about your usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and account, including device information, browser information, network connection information, your IP address, and other information related to your interaction with the Services.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account details, credit or debit card information, billing address) to process your payment to fulfill your orders and provide the products or services you requested, in order to fulfill the contract we have with you.
- When you visit our Site, open or click on the emails we send you, or interact with our Services or ads, we, or third parties with whom we work, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, "Website and Third-Party Links."
How we use your personal information
Providing Products and Services
We use your personal information to provide the Services in order to fulfill the contract we have with you, including processing your payments, fulfilling your orders, sending you notifications about your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating any returns and exchanges, and other features related to your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as outlined in its privacy policy and consumer privacy policy.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and showing you ads for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Art. 6 (1) (f) of the GDPR.
Security and Fraud Prevention
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and create an account, you are responsible for securing your account credentials. We strongly recommend that you do not share your username, password, or other access information. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with Art. 6 (1) (f) of the GDPR.
Communicating with You and Improving the Services
We use your personal information to provide customer service and improve our Services. This is in our legitimate interest to ensure our responsiveness, provide you with effective services, and maintain our business relationship with you in accordance with Art. 6 (1) (f) of the GDPR.
Cookies
Like many websites, we use cookies on our Site. For specific information on the cookies we use in operating our store with Shopify, visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including remembering your actions and preferences), to perform analytics, and to better understand user interactions with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and ads on our Site and other websites.
Most browsers automatically accept cookies by default, but you can choose to configure your browser to delete or reject cookies via your browser controls. Please be aware that deleting or blocking cookies may impair your user experience and cause certain Services, including certain features and general functions, to malfunction or become unavailable. Additionally, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.
How we disclose personal information
- In certain circumstances, we may disclose your personal information to third parties for contract execution, legitimate purposes, and other reasons under this Privacy Policy. This may include:
- Providers or other third parties performing services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, order processing, and shipping).
- Business and marketing partners to provide services and deliver advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you ask us to disclose or consent in any other way for us to disclose certain information to third parties, such as for shipping products to you or via your use of social media widgets or integrations with identifiers, with your consent.
- With our affiliates or within our corporate group, in our legitimate interest to manage a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.
We have disclosed the following categories of personal information and sensitive personal information about users for the purposes outlined above, in the "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information" sections:
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We do not use or disclose sensitive personal information without your consent or for the purpose of drawing inferences about you.
With your consent, we share personal information for the purpose of carrying out advertising and marketing activities, as follows.
Website and Third-Party Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy and security policies as well as their other terms of use. We do not guarantee or are responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on them. Information you provide on public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms, with no limitation on how we or a third party may use it. The inclusion of such links does not imply, in itself, an endorsement of the content of those platforms or their owners or operators, except as outlined in the Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details provided below to request its deletion.
As of the effective date of this Privacy Policy, we do not knowingly "share" or "sell" (as defined under applicable law) personal information of individuals under the age of 16.
Security and retention of your information
Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee "absolute security." Additionally, any information you send to us may not be secure during transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other contracts and policies in place.
Your rights
Depending on your place of residence, you may have all or some of the following rights regarding your personal information. However, these rights are not absolute and may apply only in certain circumstances, and we may deny your request in certain cases as permitted by law.
Right of Access/Right to Know: You may have the right to request access to the personal information we hold about you, including details on how we use and share your information.
Right to Deletion: You may have the right to request that we delete the personal information we hold about you.
Right to Correction: You may have the right to request that we correct personal information we hold about you.
Right to Portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with some exceptions.
Right to Opt-Out of Sale, Sharing, or Targeted Advertising: You may have the right to ask us not to "sell" or "share" your personal information or to opt-out of processing your personal information for purposes considered "targeted advertising," as defined under privacy laws. Please note that if you visit our Site while the global privacy control opt-out signal is activated, depending on your location, we will automatically treat it as a request to opt-out of the "sale" or "sharing" of information for the device and browser you use to visit the Site.
Restriction of Processing: You may have the right to request that we stop or restrict our processing of your personal information.
Withdrawal of Consent: When we rely on your consent to process your personal information, you may have the right to withdraw that consent.
Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do so by directly responding to our refusal.
Managing Communication Preferences: We may send you promotional emails that you can opt-out of at any time using the unsubscribe option in our emails. If you unsubscribe, we may continue sending you non-promotional emails, such as those concerning your account or the orders you have placed.
You can exercise any of these rights as indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantial response to your request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request as promptly as required by applicable law.
Complaints
If you have complaints regarding how we handle your personal information, please contact us using the contact details below. If our response to your complaint is unsatisfactory, depending on your location, you may have the right to appeal our decision by contacting us using the details provided below, or you may file your complaint with your local data protection authority. For the EEA, a list of supervisory authorities responsible for data protection can be found here.
International Users
Please note that we may transfer, store, and process your personal information outside the country in which you reside. Your personal information may also be processed by employees and service providers and third-party partners in those countries.
If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms such as the European Commission's standard contractual clauses or an equivalent contract issued by the relevant UK authority, as applicable, unless the data transfer occurs to a country deemed to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please contact us by phone or email at hello@p8re.com or reach us at 1 Impasse des Frères Montgolfier, Basse-Goulaine, 44115, FR.
For the purposes of applicable data protection laws and unless otherwise explicitly stated, we are the data controller of your personal information.